We do! Customer satisfaction is the top priority at Unitrophy. Here is how we are protecting our customers:
If the product you received was damaged during shipping by the courier, please contact us immediately. We will arrange for a replacement to be shipped to you as soon as possible. Free of charge!
Poor Quality Item
If the print on the product was blurry and/or not the same as your order, please contact us. We will work with you to either replace the product or provide a refund.
If your package gets lost in transit, which is very unlikely, please let us know right away. We will work with the courier to track down the package and resolve the issue as quickly as possible. If the package cannot be located, we will send a replacement to you at no additional charge!